January 25, 2021 By Katie Green Leave a Comment Tree of Life In Person Visitation Area TOL Visitor Area Protocol 1. Booking procedure Visits must be booked 24 hours in advance Weekend visits must be booked no later than Friday at 4 pm We cannot accommodate visits with less than 24 hours advance notice, please don’t ask All visits are booked through the receptionists o Email: firstname.lastname@example.org o Call: (920) 458-2137 x810 Visits will be booked on the hour or half-hour Length of visit: 25 minutes each Time in between to sanitize – 5 minutes If a visitor is running late, we ask you to call us as soon as possible. Unfortunately, due to immense interest, late arrivals will not be given additional time. 2. Booking times Times: 9:30 am – 4 pm, every day Restricted times where visits are not offered Wed 9:30-11:30 am & Thurs 9:30-11:30 am – no visits due to Life Enrichment programs Meal times: before 9:30 am, 11:30-1 pm, 4:30-6 pm – no visits Willow residents may choose to have indoor visits during their meals if they wish 3. Room set-up Use the door to the left of the pergola outside the Tree of Life room, look for signage o This is right next to the door we’ve been doing window visits o A visitor monitor, Manager on Duty, or other staff person will be there to check you in 1 resident visit per 30-minute time slot No age restriction for visitors Follow general social distancing protocols put out by the CDC There will be seating for 6 A cell phone will be provided for residents who may have a hard time communicating through the plexiglass 4. Visitor Guidelines We will require all visitors to complete a health screen – temperature check and questions Masks are required, and please follow general Covid safety protocols Restricted to timeframes on the hour and half hour No food allowed in Presents/gifts must go to the front entrance and will be sanitized 5. Misc. Information If you currently have a window visit scheduled, we will still honor that as a window visit. We will only adjust window visits to in-person visits if called. Outdoor visits will still be offered – weather permitting o All outdoor visits will take place under the overhang to the left of the Willow entrance vestibulePlease bear with us as we roll out this new and exciting visitation procedure. We reserve the right to adjust or change things as needed to best serve our residents and staff.